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Page 3 of 35 · 349 notes since 2002
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How to Decide on Strategic Projects: Why ROI Is Not Enough
ROI has become the default decision filter in most organizations. If a project has a strong return on investment, it moves forward. If it doesn’t, …
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My Playbook for Testing with Customers Without Alienating Sales
In many organizations, a quiet tension exists between innovation teams trying to validate ideas with customers and sales teams protecting their pipeline and relationships. Sales’ …
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Stop Betting on Ideas. Start Betting on “Minimum Viable Teams”
Why the most important decision an innovation director makes isn’t what project to fund, but who they choose to build it. As an innovation director, …
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Always be testing with customers (not just kittens)
Was the user story this? As a: kitten owner,; I want to: keep my kitten away from my keyboard,; So that I can: eliminate any future risk of data loss or …
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In innovation, the way we get there matters
In innovation, the outcome isn’t the only thing that matters — the way we get there is just as important. The hard work — uncovering real problems …
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A quick introduction to using AI with Design Thinking
In this clip from a Global Innovation Institute (GInI) webinar, Franck shows how AI can help with the first stage of design thinking: understanding the …
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HiPPO isn’t an evil dictator
The Highest Paid Person’s Opinion (HiPPO) appears when decisions default to the highest-ranking person’s opinion —regardless of data or expertise. And the …
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User research is wasted empathy
User research should be your compass for innovation. Find hidden hopes and fears; Discover frustrations that make them quit; Reveal the struggles they …
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Agile is just Waterfall in disguise
And it’s killing innovation. The Agile Manifesto aimed to free development from processes and rigidity: Individuals and interactions over processes and …
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Innovation Theater IS Innovation
Hackathons, labs, demos, and communications are often dismissed as empty corporate cosplay —all show and no substance. Companies pretending to innovate …
