Franck DebaneDigital Evolution

3 steps to turn customers into advocates

By 1 min read MarketingLinkedIn

In the guide Growth and loyalty

3 Steps to turn Customers into Advocates (20 second video)

  1. Identify the customer who like to most
  2. Invite them
  3. Reward them: give access to great content they can share with their friend to add value to their social graph

First published on LinkedIn on December 20, 2013. View the original post

Franck Debane helps large companies build new ventures with Forward Partners: about a hundred programmes in more than 50 companies since 2012. He wrote Passez en mode startup (Eyrolles, 2021) and organises the Lead Innovation Day.